ProThrowbacks #1 Sports, Collectible, Music, and Golf Store
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Most of our Store Policies are here at this link http://www.prothrowbacks.com/staff-programs-and-policies.html  However, the following procedures have to do with returns and managerial requirements. 

STORE POLICIES AN ANNUAL REQUIREMENTS:

PROTHROWBACKS - STORE POLICIES - CUSTOMER RETURNS:  
Employees, please apply the following procedures:

When handling customer returns, we also consider as if we were in your shoes!
the customer.

Since 2005, ProThrowbacks has been located at Pure Gold Duty Free Clark, and we have had 
extensive experiences with customers who attempt to cicumvent the laws of the land. Under the 
law, you are entitled to a refund or exchange or repair if something you bought is faulty or 
defective and you were not aware of it at the time of purchase  Since we are located in tourist 
related area; our sports and music related items, (upon approval), may be rented (with 
qualification) or purchased (by anyone).  If a customer purchases an item(s) with the intent of a
free short term rental, we will not entertain your request.  There is a “no change of mind policy”
on all items! 

Returns on new basketball and volleyballs [check with the customer before they leave
that the ball is in good condition) are allowed if not used, i.e. no scratches, etc. 

Because of the climate (humidity) in the area, we may have “Old Stock” specials which are 
drastically reduced in price (most times, below our cost).  Our staff will indicate the
nature of these goods and those goods cannot be considered for refund or exchange.

Only Babolat badminton and tennis; the Babolat distributor carries a one year warranty
on their strings.

EXCHANGES

Used Golf Club   
Exchange with same item or another used golf club (not other products). All exchanges need office
approval.  The price of what you paid previously is what you get credit for up to 30 days.  If the
item price was reduced during your purchase, that will be the price that you can trade or trade up
for during the next transaction.  Only the actual purchaser of the product can ask for the exchange.
We want people to enjoy their golf experience and find the right club for the correct swing may 
take up to 30 days.  Office approval needed. 

New Shoes
      ~if it’s the wrong size and not worn, exchanges are acceptable, bring the original
sales invoice

Broken Golf Club - Must be seen by the owner before a credit exchange is given and bring the 
original sales invoice.

      ~Affidavit that the customer did not break the item but was a defect from the club itself.  
All incidents shall be reported and reviewed by office personnel before an exchange is given. 
Just a reminder, we review all golf items before they come to the store and 99% are thoroughly
cleaned and we would notice imperfection in the club before bringing to the store. While 
consumers have the right to choose and make a canvass of prices, once a sale in done and the
product has no defect, one cannot return the goods nor ask for a refund.
Effective rules may change accoriding to DTI Laws and regulations this is current as of 
May 12, 2013.


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MONTHLY/QUARTERLY/ANNUAL REQUIREMENTS 
Monthly Reports/Payments​
SSS, PHIL Health, PAG-I-BIG, CDC Report on Employment, CDC Monthly Sales Report, Withholding Tax
Jan 1-15 Annual Requirements
Local Residence Tax (Cedula), Property Tax (city Hall), Business Registration Tax 0605, 
Jan 1-31  Annual Requirements
BIR Submission of End of the Year Inventories and AlphaList of Employees Previous Year
April 15 Deadline 
1st Quarter Tax, Previous Year Tax, Payroll 
The following requirement is for End of the Year for Clark and BIR
cdc_memo_annual_requirements.pdf
File Size: 494 kb
File Type: pdf
Download File

Aug 15 Deadline
2nd Qtr Tax 
Nov  15 Deadline
3rd Qtr Tax
Nov 30 Deadline
Estimated Employee Withholding Payment
Dec 15-20 Deadline
13th Month Pay 
We're open daily 10 a.m.- 7 p.m. 
If you don't have time, buy online, visit our contact page for special orders.