STORE POLICIES AN ANNUAL REQUIREMENTS:
CUSTOMER RETURNS
Employees, please apply the following procedures:
When handling customer returns, also consider as if you were in the shoes of the customer.
No returns on basketball and volleyballs [check with the customer before they leave that the ball is in good condition).
No returns on rackets, except for Babolat badminton and tennis; the Babolat distributor carries a one year warranty on their strings.
EXCHANGES
Used Golf Club
~Bring the original sales invoice
~exchange with same item or another used golf club (not other products) All exchanges need office approval.
New Shoes
~if it’s the wrong size and not worn
~no refund but exchanges are acceptable All exchanges need office approval.
~Bring the original sales invoice
Broken Golf Club
~must be seen by the owner before a credit exchange is given
~Bring the original sales invoice
~Affidavit that the customer did not break the item but was a defect from the club itself. All incidents shall be reported and reviewed by office personnel before an exchange is given. Just a reminder, we review all golf items before they come to the store and 99% are thoroughly cleaned and we would notice imperfection in the club before bringing to the store.
Employees, please apply the following procedures:
When handling customer returns, also consider as if you were in the shoes of the customer.
No returns on basketball and volleyballs [check with the customer before they leave that the ball is in good condition).
No returns on rackets, except for Babolat badminton and tennis; the Babolat distributor carries a one year warranty on their strings.
EXCHANGES
Used Golf Club
~Bring the original sales invoice
~exchange with same item or another used golf club (not other products) All exchanges need office approval.
New Shoes
~if it’s the wrong size and not worn
~no refund but exchanges are acceptable All exchanges need office approval.
~Bring the original sales invoice
Broken Golf Club
~must be seen by the owner before a credit exchange is given
~Bring the original sales invoice
~Affidavit that the customer did not break the item but was a defect from the club itself. All incidents shall be reported and reviewed by office personnel before an exchange is given. Just a reminder, we review all golf items before they come to the store and 99% are thoroughly cleaned and we would notice imperfection in the club before bringing to the store.
MONTHLY/QUARTERLY/ANNUAL REQUIREMENTS
Monthly Reports/Payments
SSS, PHIL Health, PAG-I-BIG, CDC Report on Employment, CDC Monthly Sales Report, Withholding Tax
Jan 1-15 Annual Requirements
Local Residence Tax (Cedula), Property Tax (city Hall), Business Registration Tax 0605,
Jan 1-31 Annual Requirements
BIR Submission of End of the Year Inventories and AlphaList of Employees Previous Year
April 15 Deadline
1st Quarter Tax, Previous Year Tax, Payroll
The following requirement is for End of the Year for Clark and BIR
| cdc_memo_annual_requirements.pdf |
Aug 15 Deadline
2nd Qtr Tax
Nov 15 Deadline
3rd Qtr Tax
Nov 30 Deadline
Estimated Employee Withholding Payment
Dec 15-20 Deadline
13th Month Pay
